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Jeffrey A. Armstrong is an experienced IT professional with a diverse background in application services and operations, currently serving as IT Application Services Director, IT Operations Director, and Shared Services Manager at the Texas Department of Motor Vehicles since March 2020. Prior to this role, Jeffrey spent 15 years at the Texas Workforce Commission, culminating as Director of Workforce Automation, where responsibilities included designing and managing automation systems for workforce programs. Previous roles included IT Manager in Systems Management and Windows Systems at the Texas Workforce Commission, as well as Network Specialist V at the Texas Lottery Commission. Jeffrey began a career in IT as a System Administrator, gaining extensive experience with various third-party applications and hardware configurations. Educational background includes graduating from Travis High School in 1993.