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Heather K. has held a variety of roles in the past 8 years. In 2020, they began working as a Customer Success Manager for Tevera. From 2015 to 2020, they were the Regional Director, House Manager & Property Manager for COMFORTS OF HOME LLC. Prior to that, they were the Assistant Sales Manager for Clarion Hotel & Conference Center from 2012 to 2015.

Heather K. completed their Bachelor's degree in Hotel, Motel, and Restaurant Management from the University of Wisconsin-Stout from 2007 to 2012. Heather has also obtained certifications from LinkedIn in Build Your Logical Thinking Skills (September 2022), Creating Positive Conversations with Challenging Customers (August 2022), Problem Solving Techniques (August 2022), Speaking Confidently and Effectively (July 2022), Aligning Your Values with Work, Life, and Everything In Between (May 2022), and Engagement Preparation Best Practices for Customer Success Management (May 2022).