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Felicity Miners-Jones is a Senior Project Manager at TetraLogical, where focus is placed on accessibility solutions for websites and apps while training teams to integrate accessibility practices. With extensive experience since June 2013 as a Communication and Behavioural Learning Specialist across various sectors, Felicity has provided training to over 5,000 professionals, including conflict resolution for senior partners at KPMG. Previous roles include Project Manager at Breakthrough Global, managing global change programs for large organizations, and at Instinct Theatre, overseeing creative projects and managing significant teams. Felicity's career began with freelance project management roles and included a period as a Domiciliary Hospice Carer, providing compassionate support to terminally ill patients and their families.