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Michaela Kay is a quality management professional with extensive experience in quality assurance and internal auditing. Currently serving as a Quality Associate at TestCard.com since May 2022, Michaela is responsible for handling CAPA/SCAR/NC, facilitating data analysis for proactive solutions, and supporting investigations and audits to maintain an effective Quality Management System (QMS). Previously, as an Internal Sales Executive and Lead Auditor at Cirrus Research plc, Michaela managed QMS and Environmental Management System compliance, conducted audits, and provided training and support for quality operations. Michaela's earlier roles include Project Coordinator at Dale Power Solutions, overseeing major contracts, and Assistant Sales Manager at Espawn Media Ltd, focusing on B2C sales and team management. Michaela holds a degree in Business Management from Durham University.