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Michelle Usadel is an experienced support manager currently working at Tessitura Network since January 2020, after previously holding the role of support specialist. Prior roles include manager of patron technology at Indianapolis Symphony Orchestra from January 2019 to January 2020, tessitura application specialist at The Phoenix Symphony from June 2015 to January 2019, and ticket operations manager at Milwaukee Repertory Theater from January 2012 to June 2015. Earlier experience includes box office duties at Next Act Theater and patron services manager at Florentine Opera Company from May 2001 to December 2011. Michelle Usadel is a graduate of Cardinal Stritch University.