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Fay Wong has extensive work experience in data analytics and business intelligence. Fay worked as the Project Insights and Analytics Lead at TerraPower starting in June 2023. Prior to that, they served as an Analytics Architect at Funko from February 2023 to June 2023. From 2012 to 2022, they worked at Costco Wholesale in various roles including BI Architect, Senior BI Developer, MDM Hub Application Developer, and BI Developer. Before Costco, Fay worked as a Cognos Developer at Harnish Group Inc from 2006 to 2012. Additionally, they were a Data Specialist at Whitmont Legal Technologies in 2006 and a Lead Technical Analyst at LIT Group, Inc. from 2004 to 2006.

Fay Wong attended the University of Pennsylvania from 1999 to 2003, where they obtained a Bachelor of Science in Computer Science & Engineering and a Bachelor of Arts in Psychology. Fay later pursued a Master of Business Administration (MBA) at Seattle University from 2006 to 2009. Fay also holds additional certifications, such as the "IBM Certified Designer - Cognos 10 BI Reports" from IBM obtained in 2013 and the "Microsoft Azure Fundamentals" certification.