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Anand Antony Minj is an experienced professional in support services and operations management, currently serving as Manager - Support Services at Terralogic Inc. since December 2016, overseeing Voice Operations and KPIs, and acting as a CMMI-Appraiser, with aspirations for PMP certification. Prior experience includes Operations Manager at inTarvo Technologies Limited, where responsibilities encompassed managing technical voice operations for Fortune 500 clients, client management, and execution of voice projects. Anand's career also features roles at GreenHonchos, where management of service levels and logistics was key, as well as training positions at vCustomer and Bank of America focused on training, quality, and process management. Anand holds a B'Com degree from Indira Gandhi National Open University and education from Hill Top School and Little Flower School in Jamshedpur.