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Joshua Riker is an experienced professional currently serving as a Client Relations Manager at PDI HEALTH, with responsibilities that include building client relationships, managing client development, engaging with industry events, and maintaining CRM systems. Previously, Joshua was a North American Customer Care Manager at TerraCycle, where notable achievements included improving customer satisfaction metrics and overseeing a customer care team. Joshua has also held teaching positions at Princeton High School and West Windsor-Plainsboro High School North, and has worked as a Research Assistant at The College of New Jersey. Early career experience includes roles as a Global Wealth Management Senior Ops Analyst at Bank of America Merrill Lynch, Office Manager at Image Arts Etc, and a Paralegal in the US Army. Joshua holds a Bachelor's degree in Honors History Secondary Education from The College of New Jersey and an Associate's degree in Digital Film from Mercer County Community College.