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Travis Ulrich has extensive work experience in customer experience and leadership roles. Travis currently serves as the Vice President of Customer Experience at Terra Dotta, LLC, where they lead cross-functional teams in implementation, technical support, customer success, and enablement. Travis has a strong track record of building and managing high-performing teams and implementing effective engagement strategies.

Prior to their current role, Travis was the Senior Director of Customer Experience at Terra Dotta, LLC, where they helped build a customer-centric organization and optimized customer journeys to improve retention rates. Travis also served as the Managing Director of Strategic Accounts, leading a team of solutions engineers to drive growth and deliver exceptional customer experiences in the higher education market. Travis focused on developing strategic partnering models, sales operations, and staff development initiatives to accelerate pre-sales support.

Travis's previous experience includes roles as a Product Manager and Account Executive, where they played a critical role in creating product strategy and vision while managing and growing a sales pipeline for the Midwest territory. Before joining Terra Dotta, LLC, Travis worked at the University of Illinois Chicago as the Associate Director of International Services, overseeing student services and information technology for the unit.

Overall, Travis Ulrich's career has been centered around delivering exceptional customer experiences, building high-performing teams, and driving business growth.

Travis Ulrich holds a Master's degree in Education from the University of Illinois Chicago.