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Mark Fly is currently the Director of Customer Experience at Terra and the Managing Director at Dirt Road Rustics - Furniture and Home Decor. Mark is also the Owner of Fly Consulting/Structure Summaries, providing out sourced takeoff and estimating services. With a background in customer service and sales enablement, Mark has worked with various companies in the construction industry such as SmartCompliance, ConstructConnect, and JBKnowledge, Inc. Mark's experience includes roles as a Product Evangelist, BidCoach, and Customer Service Director. Mark holds certifications from Antelope Valley College, Diablo Valley College, and ConstructConnect as a Certified Brand Ambassador.