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Raul Andres Torres Ortiz serves as an IT Operations Manager at Terpel since October 2022, leading a team of 37 engineers and overseeing the company's IT operations. Previously, Raul held the position of Systems Reliability Manager and IT Infrastructure Director at Scotiabank Colpatria from April 2016 to September 2022, focusing on incident recovery, systems reliability, and maintaining IT infrastructure systems. Raul’s earlier experience includes leadership roles at A Toda Hora S.A., managing ATM platforms and IT infrastructure for GRUPO AVAL banks, as well as software development and support positions in various organizations. Raul has an extensive academic background, holding a Master of Business Administration from Universidad Sergio Arboleda, alongside several specialized degrees in technology management and database development.