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Joanna Camilla Sacdalan

Customer Success Team Lead , Mid-market at Teramind

Joanna Camilla Sacdalan has a diverse work experience in various companies. Joanna Camilla started their career as a Sales Account Executive at RingCentral from October 2012 to June 2015, where they managed sales forecasting, monitored market conditions, and achieved sales goals. Joanna Camilla then worked as a Partner Account Manager at SYNNEX from July 2015 to May 2017, where they coordinated sales activities with partners and resellers. Following this, they joined Reed Elseiver Philippines as a Renewals Account Manager from June 2017 to January 2019. In this role, they pursued timely interactions with existing clients, identified customer requirements, and reviewed billing for accuracy. Joanna Camilla then worked as a Territory Account Manager at Netop from March 2019 to June 2020, where they renewed customer accounts and built successful relationships with IT admin and owners. Most recently, they were a Customer Success Manager at Zoom Video Communications from June 2020 to December 2022. In this role, they increased customer retention, conducted business review and training sessions, and contributed to cross-department strategy building. Since December 2022, they have been working as a Customer Success Manager at Teramind.

Joanna Camilla Sacdalan pursued their education at Centro Escolar University, where they majored in Broadcasting with a degree in AB- Masscommunication. No specific start or end year for their education is mentioned.

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