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Robert Coats is a Senior ServiceNow Administrator at Teradata and previously worked as a ServiceNow Administrator at Jack in the Box for many years. Robert held various roles such as Configuration Management Analyst, IT Documentation and Process Specialist, RTS Call Center Supervisor, IT Knowledgebase Administrator at Jack in the Box, showcasing strong technical and communication skills. Prior to this, Robert was a Sales Associate at La-Z-Boy Furniture Galleries and holds a Certificate in Computer Applications and Networking from Coleman University.