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Veli Sitole is an experienced IT professional currently serving as a Network Engineer at Teraco Data Environments since February 2015, specializing in remote network troubleshooting, support, and the maintenance of security and environmental networks across various sites. Previous roles include IT Administrator, providing first-line support for client requests and ensuring daily system and data backups, and Data Centre Coordinator, focusing on the installation of network interconnects. Prior to Teraco, Veli worked at Ricoh South Africa as a Copier Engineer, where responsibilities included repairing copiers and faxes, troubleshooting, and configuring scan functionalities. Veli holds a System Support (MCSA) degree from CTU Training Solutions and a Diploma in Computer Programming from IIE Rosebank College.