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Shakti Kumar has extensive work experience in the IT industry. Shakti began their career as a Lab Technician at ICA Edu Skills in 2013 and later worked as a Lab Technician at CT Group of Institutions in 2015. In the same year, they joined Olive International as a Technical Manager, where they installed and maintained desktop PCs, printers, and network switches, provided technical support to clients, and resolved desktop, storage, network, and application issues.

In 2016, Shakti Kumar took on the role of Technical Manager at AEON EDUCREATION PRIV LIMITED, where they installed antivirus software, conducted fault-finding for laptops and desktops, and managed store and IT assets. Shakti also worked as a System Engineer at R&S IT SOLUTIONS during this time, where they handled camera installation and troubleshooting, as well as installation and maintenance of hardware and software systems.

From 2018, Shakti Kumar joined KYOTO Technologies, starting as an L2 Support Engineer, troubleshooting technical issues and performing deep level analysis. Shakti later became a Sr. Support Engineer, a role they held until 2023.

Most recently, in 2023, Shakti Kumar started working as a System Engineer at Centena Group.

Shakti Kumar's education history is as follows:

In 2008-2009, Shakti Kumar completed High School Education at Punjab School Education Board.

In 2010, Shakti Kumar completed a short course called A+ in Hardware at SQL Technologies, focusing on Computer Hardware Technology/Technician.

In 2011, Shakti Kumar completed a short course called CCNA at Jetking Infotrain Limited, specializing in System, Networking, and LAN/WAN Management/Manager.

In 2012-2013, Shakti Kumar pursued Higher Secondary Education at Punjab School Education Board, with a focus on Art/Art Studies, General.

In 2012-2014, Shakti Kumar completed the Jetking Certified Hardware & Networking Engineer program at Jetking Infotrain Limited, specializing in Network and System Administration/Administrator.

In 2018, Shakti Kumar became a Certified Assessor in FTNS from the Electronics Sector Skills Council of India (ESSCI) in the field of Information Technology.

Additionally, Shakti Kumar has obtained various certifications, including Microsoft Certified: Azure Administrator Associate, Building a Home IT Lab, Learning PC Maintenance and Performance, Microsoft Office 365: Administration, Microsoft Office 365: Deployment, Office 365 for Administrators: Supporting Users, Troubleshooting Common PC Issues for Users, Troubleshooting IT Remote Administration, IBM Cloud Essentials, Certified Technical Sales Professional, Cloud Computing Basic (Cloud 101), NSE 3 FortiADC, NSE 3 FortiSIEM, NSE 3 FortiWEB, The Evolution of Cybersecurity, The Threat Landscape, Veeam Technical Sales Professional Certificate (VMTSP), and Citrix Certified Associate - Virtualization (CCA - V). The institutions providing these certifications include Microsoft, LinkedIn, IBM, Veeam Software, Coursera, Fortinet, and Citrix.