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Susan McDougall, MA has over 18 years of experience in human resources. Susan has held various senior roles at different companies. At Tennant Company, they were the Senior Director of Human Resources, where they led HR business partner teams and developed talent strategies for global business units. Susan also coached managers on leadership practices and change management. Prior to that, they worked as a Human Resources Director and Sr. Human Resources Manager at Tennant Company, where they focused on human capital and executed various HR functions.

Before joining Tennant Company, Susan worked as a Human Resources Manager at Deluxe Corporation, where they provided strategic HR consultation and support to managers and employees. Susan was responsible for policy interpretation, employment law, investigations, recruitment, onboarding, employee relations, performance management, compensation, organizational development, and training.

Susan started their career at the University of St Thomas, where they held multiple HR roles. As a Senior Human Resources Generalist, they provided strategic HR consultation and support, developed workplace solutions, and oversaw the professional development program for university employees. Susan also worked as a Human Resources Specialist, where they led recruitment efforts, managed the student employment program, and administered new employee orientation. Additionally, they served as a Human Resources Assistant, supporting various HR functions.

Overall, Susan McDougall has a strong background in HR leadership, talent management, change management, and employee development. Susan has experience in diverse industries and has consistently taken on roles with increasing responsibilities throughout their career.

Susan McDougall, MA completed their Master's degree in Human Resources Change Leadership from the University of St. Thomas in 2016. Susan also holds a Bachelor of Arts degree in Human Resources Management from the same university. In terms of additional certifications, Susan is a qualified administrator for the Intercultural Development Inventory (IDI) from IDI, LLC, obtained in 2022. Susan is also working towards their Senior Professional in Human Resources certification from HR Certification Institute.