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Steve Bless is an experienced Customer Success Manager at Tenna since March 2023, specializing in customer support and engagement with a strong focus on retention and satisfaction. Prior to this role, Steve worked at Actsoft Inc from August 2018 to March 2023 as an Enterprise Account Advisor, managing over 30 enterprise accounts with an annual recurring revenue exceeding $4 million. Additional responsibilities included serving as a SME for data migration, documenting client progress, and establishing troubleshooting procedures. Earlier, Steve held the position of Customer Advisor, managing a diverse portfolio of over 200 business accounts and facilitating training for clients. Steve holds an Associate's degree in Health Services from the University of South Florida, earned between January 2012 and July 2014.