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Ellen Dlugos is a skilled retail professional with extensive experience in customer engagement and operations management. Currently serving as a Retail Sales Associate-Keyholder at Ten Thousand Villages US since March 2021, Ellen excels in delivering exceptional customer service and maintaining store standards. Additionally, Ellen has held the position of Lead Service Associate at It's Playtime since August 2019, effectively managing various business operations and acting as the manager-on-duty for events. Prior experience includes an internship in Administrative Services Management at Raven. Ellen Dlugos holds an Associate's Degree in Media Studies Communication from Roger Williams University, complemented by minors in Anthropology and Sociology.