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Sierra Cache A. is an experienced software engineer with a strong background in product reliability, having worked at Ten Thousand Coffees since May 2019 in various roles including Product Reliability Engineer and Software Engineer. Sierra has also contributed as a UI/UX designer and software developer for the Queen's Technology and Media Association, and held leadership positions in the Queen's University Experimental Sustainability Team, overseeing multiple design projects. Educational qualifications include a Bachelor of Applied Science in Computer Engineering from Queen's University and an earlier diploma from Bergen County Academies in Applied Science and Technology. Additional experience encompasses roles in data visualization, project coordination, and customer service across several organizations.