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Sebastien Cadieux is a seasoned client service professional with extensive experience in managing corporate accounts and enhancing customer satisfaction through strategic engagement and proactive solutions. Currently serving as Client Service Manager II at TELUS since April 2024, Sebastien previously held the title of Client Service Manager at GoCo from March 2021 to April 2024, and spent 15 years at Rogers Communications in various roles including Corporate Account Manager and interim Manager of Business Customer Relations. Sebastien possesses a strong background in account maintenance, billing, and training on self-serve tools, complemented by a college degree in Paralegal studies from College Ahuntsic and a Diploma of Vocational Studies in Refrigeration Mechanics from Centre de formation professionnelle de Lachine in Montréal.