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Jose Park has extensive experience in operations management and analysis, primarily within TELUS since 2007. Currently serving as a Senior Operations Manager and previously as a Senior Business Analyst, Jose focuses on capacity planning for various wireless and wireline portfolios, conducting impact assessments on new projects, and facilitating strategic meetings with management. Prior roles include Operations Support Manager, where responsibilities encompassed staffing reviews and performance forecasting, and Workforce Analyst, which involved maintaining service levels and supervising team performance. Jose holds a DEC in Human Sciences from Herzing College and College Andre-Grasset.