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Sherri Ricardes is a seasoned professional in business intelligence and data analytics, currently serving as a Business Intelligence Manager and Analyst at Televerde since May 2015. In this role, Sherri creates and maintains data visualizations for over 50 clients, collaborates with stakeholders to deliver insightful analytics, and provides training on reporting techniques. Sherri has a proven track record of enhancing reporting efficiency, including saving 1,040 hours annually through automation. Prior experience includes working as a VoIP Technical Specialist at Nextiva, where Sherri provisioned phone systems and resolved networking issues for numerous clients. Education includes a Master of Science in Data Analytics from Colorado State University Global and a Bachelor of Arts in Communication/Business Administration from Ashland University.