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Gemma Kurdie is an experienced Enterprise Customer Account Manager at Teletrac Navman UK since December 2019, specializing in vehicle tracking and focusing on account retention and customer satisfaction through strong business relationships. Previously, Gemma served as an Account Manager for Verizon Connect, managing SMB and Major Accounts, and demonstrating return on investment for their SAAS product. Prior roles include Business Analyst/i-coach at Audi UK, Programme Assistant at ttl automotive Ltd, Recruitment Consultant, and Fiat Regional Support Executive at TTL Automotive, along with a Customer Service Assistant position at Tesco. Gemma holds a BSc (Hons) in Psychology from Buckinghamshire New University and has a background in analyzing market trends and enhancing customer experience.