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Anky Andikara is a seasoned professional with extensive experience in business management and customer care across multiple industries. Currently serving as a Senior Manager at Gupshup since January 2023, Anky previously held roles at Midtrans, including Head of Business and Merchant Care and Payment Business & Product Operation Team Lead. Prior experience includes positions at CIMB Niaga as Sales & Service Performance Sr. Manager and Customer Experience Improvement and Project Main Office Manager, as well as a Management Trainee in The Complete Banker Executive Program. Earlier career experiences include a tenure at Unilever and a role as a Junior Consultant at Dentsu Aegis Network. Anky has academic credentials that include a Master of Business Administration from James Cook University, a Non-Degree Certification in Disciplined Entrepreneurship from Lancaster University, and a Bachelor of Communication Science from Universitas Paramadina.