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Susanna Pinto currently serves as Vice President of Client Solutions and Vice President of Operations at Teleperformance, a position held since January 2021. Prior to this role, Susanna Pinto amassed extensive experience at Intelenet Global Services from September 2004 to January 2021, advancing through various titles including Deputy General Manager and Sr. Operations Manager. Earlier career experience includes a Team Leader Operations position at Global Tele Systems from July 2000 to September 2004. Susanna Pinto holds a Bachelor of Commerce (B.Com.) degree from KJ Somaiya College of Arts and Commerce, complemented by foundational education at St. Francis Xavier's High School under the Maharashtra Board.