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Ioannis Tsioumas has extensive experience in customer care and technical support, currently serving as Operations Team Manager at Teleperformance since February 2018, and previously held the role of Customer Care & Technical Support Advisor. Prior experience includes a brief stint as a Simultaneous Interpreter for the Bologna Fair and as a trainee sales consultant in luxury goods with Kelly Services. Ioannis also holds a CPR certification from the Italian Association of Rescuers, indicating proficiency in emergency medical response. Educational background includes undergraduate studies in Medicine at Università degli Studi di Milano and music education at the Greek National Conservatory of Athens from 1982 to 1990.