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Feryaal Boois is a professional with expertise in continuous improvement and Lean Six Sigma methodologies, currently serving as the Continuous Improvement Lean Six Sigma Lead in Business Operations at Teleperformance. Previously, Feryaal Boois held multiple roles at Capita SA, including Continuous Improvement and Lean Practitioner, Project Analyst (Seconded), and Learning and Development Specialist. Feryaal Boois completed training at DNL Training Academy in 2017 and holds a diploma from Fairbairn College, attended from 2005 to 2009.