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Shaun Haines is an experienced capacity management professional currently serving as Capacity Manager at Telent Technology Services Ltd since January 2022, overseeing a private UK-wide data network and multiple data centres. Previous roles include Supply Teacher at Robert May's School and Senior Network Capacity Engineer at Virgin Media, where Shaun managed the extensive infrastructure of the UK’s largest email system. Additional experience encompasses positions as Messaging Capacity Manager at Virgin, Data Networks Capacity Manager at Global Crossing, and Corporate Controller Data Services at AT&T Unisource NL. Shaun began the professional journey as a Mathematics and Cover Teacher at Hanham High School. Educational credentials include an M.Sc.(Eng) in Operational Research from the University of Birmingham, a PGCE in Mathematics and Information Technology from the University of Wales, College of Swansea, and a BSc(Hons) in Mathematics, Statistics, and Computer Science from the same institution.