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Syed Shariq Bukhari is an experienced L2 Operations Engineer at Telenity since May 2023, focusing on customer satisfaction and managing Digital Services and API operations. Previously, Syed served as a VAS Cloud Application & Software Engineer at Huawei from October 2020 to May 2023, overseeing service delivery and operational maintenance for VAS platforms, providing technical support, and ensuring compliance. Prior roles also include VAS Engineer and Trainee Engineer at Huawei, where responsibilities included performance reporting, customer complaint handling, and system installation. Early career experiences featured work as a Site Engineer at GMK, a Teacher Assistant, and a Visiting Lecturer at the National University of Computer and Emerging Sciences. Syed holds a Master's and Bachelor's degree in Electrical Engineering from the National University of Computer and Emerging Sciences and completed high school education at Edwards College Peshawar and Forward Public/Model School.