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Laihoong Chan is an accomplished senior manager with extensive experience in product management, marketing, and digital innovation across multiple companies in the telecommunications and technology sectors. Currently serving as Senior Manager for Product Category and Growth at Telekom Malaysia, Laihoong Chan successfully accelerated the launch of an e-commerce platform and integrated payment systems. Previous roles include leading the launch of a rewards engine at TM Info-media Sdn Bhd, spearheading digital marketing strategies at webe digital sdn bhd, and managing key marketing programs at Packet One Networks (P1). Early career experiences involved tendering and bid management positions at major telecommunications firms, including Alcatel-Lucent Malaysia and Huawei Technologies. Laihoong Chan holds an MSc in Mobile & Personal Communications from King's College London and a BSc in Information Technology from Middlesex University.