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Arthur Ramos began their career in customer service at Caixa Econômica Federal before transitioning into marketing roles at Banco Central do Brasil. With a degree in Public Relations, Arthur has since worked in Human and Organizational Development at TeleHelp and Implementation Management at UOL EdTech. Currently, as a Customer Success Manager at Alest Consultoria, Arthur oversees project launches and SaaS innovation solutions, specifically focusing on Workplace from Facebook.