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Manuel Rodríguez Jaén is a Senior Manager at Telefónica Tech IoT BigData since November 2020, leading the Engineering and Deployment team for the SmartDigits / Scoring project. Responsibilities include overseeing the entire service lifecycle, implementing DevOps methodologies, and acting as a Technical Service Manager to support business and product layers. Previous experience includes serving as a Technological Expert at Telefonica Innovation, where similar roles in service lifecycle management and technical support were undertaken, as well as IT Technical Consultant at Anadat Consulting and various positions in IT management, database administration, and systems administration in earlier career stages. Manuel holds certifications from Oracle University and a Cambridge English: First (FCE) degree.