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Colleen Sullivan has extensive experience in client service and management roles across various industries. Currently serving as a Client Service Account Manager and Team Lead at TeleDirect Communications since September 2015, Colleen has developed strong client management skills. Prior experience includes managing operations at Clean and Sober from March 2012 to September 2014, where responsibilities encompassed supervising over 30 residents and facilitating client intakes. Colleen's earlier roles as a customer service representative at check into cash and EarthLink involved high-volume call center operations and problem-solving. Additionally, Colleen gained supervisory experience as an Assistant Manager at both Carl's Jr. and Jack in the Box, focusing on customer service and operational management.