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Matthew Schneider is a customer support specialist at Tele-Data Solutions, providing level 1 and 2 support since July 2018. Prior experience includes a role as a call center representative at Summit Medical Group of New Jersey, where responsibility included handling high volume patient calls and after-hours medical alerts. Matthew also worked as a grocery clerk and produce clerk at Dean's Natural Food Market, an administrative assistant at Dawn Hill Adult Home, and a cashier at Muscle Maker Grill, gaining extensive customer service experience across various environments. Earlier roles include a summer internship at Huntington Learning Center focusing on tutoring, and a sales associate position at Sherwin-Williams Paints, where tasks involved customer relationship management and merchandise handling. Matthew holds a BA in English with a focus on Creative Writing from Southern New Hampshire University.