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Andy Laina is a seasoned telecommunications professional with extensive experience as a Solutions Architect and Senior Solutions Architect spanning over a decade. Currently at Telcom since May 2022, Andy previously held roles at Ethan Group and Optus, where responsibilities included designing solutions for Telco/ICT needs, managing product and service innovation, and consulting for enterprise clients. Notable achievements include overseeing complex fixed fleet voice and data services and serving as lead technical consultant for Optus' channel partners. Andy's foundational work as a Telecommunications Technician at BT solidified expertise in network installation, fault finding, and maintenance, contributing to a robust technical portfolio.