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Richard Joyce has over three decades of experience in IT systems analysis and programming, currently serving as a Senior IT Systems Analyst at Telco Systems since January 1996. In this role, Richard specializes in business application analysis, development, and support within an HPe3000 environment, managing integrated business data from various applications and overseeing software evaluation, testing, and training. Prior experience includes positions as a Senior Programmer Analyst at Dresser Industries, where Richard designed and developed various applications, and as a Programmer Analyst at both Telco Systems and National Semiconductor, focusing on software support and maintenance. Education includes a Technical Certificate in Systems Analysis and Design from Grumman Data Systems.