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Manuel Fernandez is an experienced professional with a diverse background in team management, digital transformation, and technical solutions. Currently serving as a Team Manager at Teladoc Health since March 2023, Manuel oversees team dynamics, process creation, and project management. Prior to this role, extensive experience at Avaya included positions such as Digital Improvement Analyst, AI NLU Engineer, and Team Leader, focusing on digital enhancements and resource coordination. Previous roles at IBM encompassed workforce management and training support, while earlier positions at arvato Systems, TeleTech, and other companies emphasized customer support and sales. Manuel holds several web programming certifications and a degree in Advertising, showcasing a strong foundation in both technical and creative fields.