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Jeffrey Melies is a seasoned IT professional with extensive experience in quality assurance, automation, and application administration. Currently serving as a Senior Atlassian Administrator at Teladoc Health since September 2021, Jeffrey excels in JIRA and Confluence Data Center administration and API management. Prior roles include Digital Workplace Engineer and Senior Quality Assurance Analyst at Northern Natural Gas, where responsibilities encompassed app administration, automation processes, and complex workflow management. Jeffrey’s background also includes positions at Adaptive Marketing LLC, TEKsystems, ACI Worldwide, and RH Donnelly/DexMedia/Amdocs, highlighting expertise in testing techniques, client interactions, and team leadership across diverse technology environments. Education includes coursework at Metropolitan Community College and various online tutorials.