Troy McNutt has a diverse work experience spanning over several years. Troy most recently worked at TekSavvy Solutions Inc. as a Workforce Analyst since January 2020. Prior to that, they held the position of Facility Custodian at the same company from March 2015 to January 2020.
Before joining TekSavvy, Troy worked as a Fraud prevention analyst at The Hive SN from January 2007 to February 2009. In this role, they were responsible for processing online transactions, monitoring and reporting fraudulent activity, and refunding fraudulent transactions.
Troy also has experience in the tech industry, having worked at Dell as a Software and Technical Support specialist from May 2004 to January 2005. Additionally, Troy worked at Compaq Computers from May 2001 to July 2002 as a Technical Customer Support Representative, where they solved customers' technical hardware and software-related problems, including warranty replacements.
Prior to that, Troy worked at Compucentre as a Senior PC Technician and Assistant Manager from March 2000 to July 2001. In this role, they were responsible for warranty repairs on Compaq, HP, and Dell machines, as well as custom system builds, on-site service calls, and sales.
Troy's earliest work experience was as a Manager at Dewline Computers from January 1999 to March 2000. In this role, they managed a small computer business, handling all aspects of day-to-day operations, including placing orders, building custom computers for clients, and overseeing the store's business.
Overall, Troy McNutt has gained valuable experience in workforce analysis, facility management, fraud prevention, technical support, and computer repair throughout their career.
Troy McNutt attended Algonquin College of Applied Arts and Technology from 1996 to 1997, where they pursued a degree in Computers Systems Technology. Following this, they enrolled at Willis College in 1997 to 1998, studying MCSE (Microsoft Certified Systems Engineer) without obtaining a degree.
Location
Ottawa, Canada
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