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Felipe Araújo is an experienced professional currently serving as an English Teacher at Preply, focusing on conversation classes to assist students with their English language goals for travel, exams, work, and study since June 2024. In parallel, Felipe works as a Customer Support Specialist at Teem, where responsibilities include performance and process monitoring, contributing to growth, and creating support materials. Previous roles include Marketplace Intern at Inter, where Felipe restructured customer service processes, and Customer Success Bilingual Intern at Symplicity, providing bilingual support for clients using the Career Services Manager software. Felipe started an administrative career as an Administrative Apprentice at Metso Outotec, assisting in multiple sectors. Felipe is pursuing a Bachelor's degree in Administration at PUC Minas and also is enrolled in a Bachelor's program in Administration and Business at Universidade Federal de Minas Gerais.