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Richard Wagner has extensive experience in the automotive service industry, currently serving as the Assistant Service Manager at Ted Britt Ford Automotive Group since August 2017. Previously, Richard held the roles of Service Lane Manager and Assistant Service Manager at Priority Toyota Springfield from April 2002 to August 2017, along with a position as Quick Service Assistant Service Manager at Kay Jennings Springfield Toyota from January 2001 to January 2003. Richard focuses on providing comprehensive vehicle condition reports, prioritizing service recommendations from technicians, and educating customers to create value in repairs. Richard has an educational background that includes attendance at Northern Virginia Community College and the University of Toyota, in addition to earning a High School Diploma from West Springfield High School.