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Mariana Ponce has a diverse work experience in the field of technology and customer experience. Mariana is currently working as the Director of Customer Experience Solutions at TechSee. Prior to that, they served as a Cloud Solutions Architect at InsidePacket, Inc, where they were responsible for designing and implementing multi-cloud network solutions for enterprise clients. Mariana also worked as a Cloud Solutions Engineer at Capgemini, where they facilitated the adoption of Oracle CX Cloud, SAP Ariba, and 365 products among select US and EMEA based clients. Mariana started their career at Tata Consultancy Services as a Technical Product Manager/Configuration Engineer, overseeing various integrations and providing proactive support to ensure customer satisfaction. Mariana's early experience includes working as a Cybersecurity Analyst at KPMG US.

Mariana Ponce earned a Bachelor's degree in Information Systems from the University of Florida between 2009 and 2012. Mariana also holds a certification as an Oracle Certified Associate from Oracle. No further information is available regarding the month or year of obtaining this certification.