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Thom Laycock has extensive experience in customer service and production scheduling, currently serving in a customer service role at Techprint Inc. since July 2015. Prior to this, Thom Laycock worked at B&W Press for 15 years, where responsibilities included production scheduling and customer service for a family-owned commercial printing company specializing in catalog bind-in order form envelopes and direct mailers. Thom Laycock holds a Bachelor of Arts degree from Keene State College, earned between 1990 and 1994.