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Cristiano Grassini Grimaldi

Chief Customer Experience Officer at Technogym

Cristiano Grassini Grimaldi has a diverse work experience spanning over two decades. Cristiano is the Chief Customer Experience Officer at Technogym, where they have been instrumental in the company's global digital transformation and the implementation of Data Science and AI to enhance customer experience. Prior to this, Cristiano served as the Head of Amplifon X at Amplifon, where they led digital innovation and coordinated digital content generation across territories. Cristiano also held roles as the Global SVP Digital & Innovation and Global Digital Transformation Director at Amplifon. Before joining Amplifon, Cristiano worked at Poste Italiane as the Head of Digital Strategy & Transformation - Strategic Marketing. Cristiano started their career at Bain & Company as a Principal, and then moved to Accenture as a Manager, where they managed projects in the Communication & High Tech industry worldwide. Cristiano also served as a Marketing Analyst at Enel S.p.a. at the beginning of their career.

Cristiano Grassini Grimaldi attended Stanford University in 2017, where they completed the d.School Executive Education program in Design Thinking Bootcamp: From Insights to Innovation. Prior to their time at Stanford, they earned a Bachelor of Business Administration degree in Economics & Management from Università degli Studi di Napoli Federico II.

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