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James Wells has a diverse work experience spanning from 1999 to the present. James began as an Infrastructure Engineer at Dimension Data in 1999 and later transitioned to roles such as OSS Engineer at Vodacom, NMS Engineer at UBS, NMS/Unix Engineer at BT, NMS Engineer at Deutsche Bank, and NMS Engineer at Royal Bank of Canada. In 2012, James joined the Department of Agriculture and Fisheries (Queensland) as an NMS/Unix Engineer before moving on to Techniche in 2013. At Techniche, they held various positions including Operations and Account Manager, Chief Operations Officer, General Manager APAC, and currently serves as the Head of Product.

James Wells attended Wynberg Boys High from 1990 to 1994, where they obtained their Matric degree. James also has additional certifications in Netcool, Redhat, and Solaris, although specific information about the institutions and years of obtaining these certifications is not provided.