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Bryan Dixon has extensive experience in technical support roles at various companies such as Techniche, WDS Global, Parametric, and Moxie Software, Inc. In their roles, Bryan has provided advanced troubleshooting diagnostic advice, coordinated technical assistance, and managed various support tickets. Bryan has also been responsible for handling escalations, managing enterprise-level accounts, and resolving customer-centric issues. Bryan has a strong background in IT operations, sysops, and devops, and has experience pushing major service releases to production environments.