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William Gallego Sanial has been working in the tech industry for several years, holding various positions related to customer success and support. Currently, they are the Vice President of Partner Success at Tech Soft 3D, overseeing all aspects of customer success and leading a multicultural team across different continents. Prior to this role, they have held positions at Adobe Systems and TTF as a Support & Quality Engineer. With a background in Mechanical Engineering, their focus is on driving product adoption, support, and customer satisfaction throughout the entire customer journey.