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Carlo James Dela Cruz has a diverse work experience that spans several companies. Carlo James currently serves as the SMB Sales Team Lead at Tech One Global Ltd, where they oversee new marketing initiatives and attracts new clients. Prior to joining Tech One Global Ltd, Carlo worked at Mustard Seed Systems Corporation in various roles, including Senior Business Team Lead and Branch Incharge. Their responsibilities there included identifying and managing strategic risks and opportunities. Carlo James also worked as a Business Team Lead and Product Consultant at Mustard Seed Systems Corporation. Before their time at Mustard Seed Systems Corporation, Carlo was an Account Manager at Next Innovation Inc.

Carlo James Dela Cruz completed a Bachelor of Science in Applied Mathematics with Information Technology at Far Eastern University from 2011 to 2015. Carlo James has also obtained additional certifications, including Sales Management from Ateneo de Manila University in May 2023, and Microsoft 365 Certified: Fundamentals from Microsoft in April 2022.