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Joff Dunleavy is an experienced customer service and technical support professional, currently serving as a Customer Success Manager and Technical Customer Collaborator at Teamwork since March 2022. Prior experience includes roles as a Classroom Assistant at St Columbanus' College, a Service Desk Support Analyst at Allstate Northern Ireland, and a Mac Genius at Apple, where Joff provided technical support and managed teams. Previous positions also include Direct Sales Specialist at Convergys and various sales roles at GAME RETAIL LIMITED and TJ Hughes. Joff began a career at IBM as a Pre-sales Specialist, leveraging technical expertise gained from a Bachelor's degree in Information Technology from Ulster University, completed in 2011.