ÂÜÀòÂÒÂ×

Jessica Albano Ferraz is an experienced software quality engineer with a strong background in software testing and customer service. Currently serving as a Senior Software Quality Engineer at Teamwork.com since January 2018, Jessica focuses on identifying and resolving software defects to ensure product quality. Previous roles include a temporary contract as a Customer Service Representative/Game Master at Blizzard Entertainment, a Customer Service Advisor at Abtran, and various positions in administrative and customer service roles, including Billing Coordinator at SAVANA FOOD and Bilingual Hotel Receptionist at HB HOTELS. Jessica holds a degree in Software Testing from Cork Training Centre and a Bachelor of Business Administration from UniToledo.